Frequently Asked Questions
- When is the AMEB (SA) Office open?
The office is open Monday, Wednesday and Friday, 9am to 5pm.
On Tuesday and Thursday the office is open 9am to 1pm.
- I called within the published office hours, but no-one answered.
When staff are already taking other phone calls you will be connected to an answering service. Please leave your details and they will get back to you as soon as they can.
- Where do I find the Exam Key?
Account holders can access an Exam Key in SCORE under 'My Practical Exams'
- Where do I find the correct subject codes for my candidates' exams?
Subject codes are available in the current Manual of Syllabuses. They are not required when enrolling via SCORE.
- Can students' parents enter students for exams?
Yes, an Account holder can be a teacher, parent or candidate over 18 years old.
- Can I do an exam on alternate instruments?
Occasionally this occurs. Please check the syllabus or contact the AMEB office.
- Can my violin student do any assessments before Preliminary?
Yes, the AMEB has inductions available for Violin, Keyboard and Flute. Call the State Office for more information. Piano students can also use P-Plate Piano, requirements for which are found in the Manual of Syllabuses.
- Can I still enter candidates if the closing date for the session has passed?
Late entries can be taken up to one week after the closing date with a $25 per candidate late fee.
- How do I know if an Extra List piece is appropriate?
Extra List choices are made at the teacher's discretion. Your discretion is respected. Pieces can be taken from any source. The syllabus simply asks that they be of a "similar standard."
- When a new syllabus is released, can I still use the old one?
Yes. generally for about 2 years, but please check the current Manual of Syllabuses.
- I don't understand the syllabus!
The AMEB staff will be happy to assist. Please contact us on 8313 8088 or at firstname.lastname@example.org
- Does the AMEB require specific qualifications to teach?
No. The AMEB does not request, check or record teachers' qualifications.
- How do I register a special request for candidates' practical exams?
On your entry form you will see a section marked "Special Needs". Attach supporting documentation with your exam entry form. Please keep special requests brief and clear. You can specify dates or examiners to be avoided on the front of the form. Whilst every attempt is made to accommodate your requests, please note they cannot be guaranteed.
- If I tell the AMEB about my student's disability will the allowances they make compromise the standard?
No. It is important to advise the AMEB of your student's disabilities so that we can provide the best exam experience possible for everyone involved.
- Examiner X has previously taught my student. Can I avoid having that person appointed as her examiner?
Yes. Please note this when making the enrolment.
- How do I avoid my students' exams being scheduled at the same time as their school and family commitments?
Please indicate the dates to be avoided in the Scheduling Requests section when enrolling via SCORE, or the Unsuitable Dates section of a hard copy entry form.
- What additional requirements apart from the practical exam do my candidates need to complete their qualification
From Grade 6 up to LMusA, candidates need to complete Theory, Musicianship or Music Craft exams before they receive their certificate for their practical exam. The Additional Requirements are outlined in the current Manual of Syllabuses.
- One of my students didn't receive the National Certificate.
The theory prerequisites may not have been met. The theory prerequisite is required for grades 6 to LMusA Practical Music exams. For Leisure and Speech exams are exempt. If your student has met the theory requirements, contact the State Office. If they have completed theory prerequisite but not with the AMEB, please provide the State Office with proof and a National Certificate will be arranged.
- How are Showcase performers chosen?
Performers are chosen by the Program Director from the Examiners' recommendations. The Program Director is appointed by the Advisory Board.
- How are prizes awarded?
Examiners' recommendations go to the Prizes Committee for award. the Prizes Committee is appointed each year by the Advisory Board.
- My student is ill. Her exam is tomorrow. What do I do?
Send us notification in writing that she would like to arrange a medical transfer. Make sure to include the teacher and candidate names, the grade and date of the exam, and which session they would like to transfer to. Once this and the medical certificate is received we will transfer your candidate to the appropriate session. If you cannot get this to us in writing straight away, please phone the office to let us know. (Note medical transfers require a medical certificate)
- Will I receive a refund if my candidates withdraw from their exams?
A full refund or free transfer to another session will be issued if a written request is received up to one week after the closing date for the Session in which candidates have been entered.
A 50% refund will be issued if written notice of withdrawal is received between one and two weeks after the closing date but if transferring to another session fees will apply.
After 2 weeks or once a session has commenced no refunds will be given and transfer fees will apply.
- How can I transfer a student's practical exam date and what will it cost?
You must send us a written request and transfer fee for a transfer to the next session. Make sure to include the teacher and candidate names, the grade and date of the exam and which session they would like to transfer to in the written request. Transfer fees are listed in the Teachers' Handbook. All medical transfers require a medical certificate with a written request.
2021 Transfer fees:
$70 for Preliminary to Grade 6 exams
$80 for Grade 7 and above
Transfer to the Supplementary session:
$78 for Preliminary to Grade 6 exams
$88 for Grade 7 and above
Transfers cannot be made within a session, nor carried over to the following year.
- How do I find out my candidates' exam dates?
We aim to send a Candidate Confirmation Slip to teachers for each candidate approximately three weeks before the exam date, along with venue maps (if available).
- The exam length is very short and my student's pieces are all very long.
Time management is a challenge for examiners. Rather than force your student to truncate performances, remove repeats and consider replacing one of the longer pieces with a shorter piece.
- Can I alter the exam schedule that you have sent?
It is very important that the exam schedules remain the same after you receive them. Any changes made after this point can be unsettling for the examiner and risk administration errors resulting in your candidates receiving the wrong reports.
- Why does all the exam information go to the teacher rather than the candidate?
The AMEB is a teacher based system - when a teacher signs an entry form, they are signing a contract with the AMEB, certifying that they are familiar with the contents of the AMEB Manual of Syllabuses for the current year and with the current Teachers' Handbook. It is the teacher's responsibility to pass the relevant information to their candidates and/or to their parent or guardian.
- What do I do if I've purchased my Rockschool grade book through REPLAY?
If a candidate has purchased their grade book through the music player, REPLAY, the candidate must bring their own device (which should have a 3.5mm output) to the exam. As the music player is internet-dependent, digital or print copies of the music must also be brought to the exam.
- How are the syllabi developed?
Appointed by the Federal Board, the Consultant writes the syllabus which is scrutinised and proofed by the Reviewer and overseen by a specialist advisory group. Online surveys invite input from the public over the life of the project. Final approval must come from the Federal Board.
- How do I participate in the AMEB Syllabus Review process?
You can participate via the Federal AMEB, Federal Website www.ameb.edu.au
- How do examiners grade an exam?
Examiners are required to grade a student's performance on the day against the published Syllabus Objectives and report accordingly to the Grading Descriptors.
- How do candidates obtain their results after the exam?
Examination reports are sent to the Teachers within two weeks of the examination. We aim to have certificates ready for collection approximately eight weeks after the exam session.
Hard copy theory exam results for successful candidates are sent to teachers approximately four to six weeks after the exam. For any exam requiring more than one examiner (Diploma exams) results are processed and sent to teachers as soon as possible after the exam.
On-line theory results (up to and including Grade 2) are available immediately upon completion of exam. For higher grades, a portion of the exam mark is available immediately and the final mark will be available around a week after completion of the exam.
- I am unhappy about my student's last exam. What do I do?
Concerns about Preliminary exams through to AMusA must be made in writing to the State Office. Concerns about LMusA exams should be made in writing to the Federal Office.
- Can the AMEB recommend music teachers to candidates?
No, the SA privacy laws prohibit the AMEB from giving out teacher details. However, the Music Teachers' Association of SA provides a register of private music teachers in SA.
- Does the AMEB provide an accompanist?
No. It is the responsibility of the candidate to provide a suitable accompanist. Contact the SA Accompanists' Guild for more information.
- Where do I buy music for AMEB exams?
Music retailers and the AMEB's Online Music Shop at www.ameb.edu.au